Terms & Conditions

General Use of INTESOL WORLDWIDE LTD Website

Information on this site
Whilst we make every effort to ensure that the information on this site is accurate and complete, third parties supply some of the information to us and we are not able to check the accuracy or completeness of that information. We do not accept any liability arising from any inaccuracy or omission in any of the information on this site or any liability in respect of information on this site supplied by you, any other site user or any other person.

We cannot be held responsible for any changes in administration, structure or pricing by the body accrediting INTESOL Worldwide courses. It is your responsibility to check our website for any changes.

Your use of this site
You may only use this site for lawful purposes when using the companies’ services. You must not under any circumstances seek to undermine the security of the site or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of this site or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the site.

You are solely responsible for any information submitted by you to this site and to any branch of INTESOL. You are responsible for ensuring that all information supplied by you is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trade mark or other intellectual property rights of any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to this site. We reserve the right to remove any information supplied by you from the website at our sole discretion, at any time and for any reason without being required to give any explanation.

Interruptions and lapses in service
Whilst we try to ensure that the standard of this website remains high and to maintain the continuity of it, the internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate this website (or any particular part of it) or to provide the service offered on this website. We may vary the specification of this site from time to time without notice.

Links to other sites
On this site you will be offered automatic links to other sites, which we hope will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using automatic links to gain access to such sites is entirely at your own risk.

Information you submit
We will use information supplied by you (including, without limitation, sensitive personal data) to aid the application process and associated administrative functions. This involves us, amongst other things, processing and storing information (including, without limitation, sensitive personal data). We may collect and aggregate data from the information supplied by you to help us to understand our users as a group so that we can provide you with a better service. You consent to us using information provided by you (including, without limitation, sensitive personal data) in each of these ways.

We will process any data that you provide in completing the online request or application forms and any further forms, assessments or personal details that you complete or provide to us when using this site in accordance with UK data protection legislation. We explain more about your personal data in our Privacy Policy.

We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the site or services offered by the companies, and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to this website and your use of it to the maximum extent permitted by law.

You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of this site.

You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of this site.

Applicable law
The use of this website is to be governed by and construed in accordance with English law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in connection with the use of this website or any agreement made through this website.

Some of the goods or services offered through this website may be governed by laws in countries other than England and separate conditions will be applied for these.


This is an agreement between INTESOL Worldwide Ltd. and myself, the applicant.

TEFL Courses – General

Transfer from online to onsite courses
Once enrolment on a course is completed by paying the course fees in full, first instalment or deposit and/or access to online materials has been given, the course fees are non-transferable from online to onsite courses or vice versa.

Transfer between onsite centres
Once enrolment on a course is completed by paying the course fees in full or deposit, the course fees are non-transferable from one centre to another without loss of deposit.

TEFL Courses – Online

Acceptance onto an online course is at the sole discretion of the Course Director. If payment has been received and the application is subsequently declined a full refund of fees paid shall be provided.

Payment Transfers
Course payments cannot be transferred from one student to another.

Non-native Trainees
Non-native English trainees must have a good command of both written and spoken English. An IELTS score of 6 (or equivalent) is generally required.

Refunds and Cancellations
If you are dissatisfied with the course, you have 14 days in which to change your mind, provided no assignments have been submitted for assessment. You can expect a full refund in these circumstances. The refund is usually issued within 14 days of your instruction and will be paid by the same method as the original payment. No refunds can be given after 14 days of the course payment for any reason, except in the circumstance when it is deemed necessary to advise a trainee of his or her unsuitability to continue, possibly due to work of an unacceptably low standard. In this case the trainee must have submitted at least the first 3 modules for assessment.

Your Tutor
You will be assigned a personal tutor for the duration of the course. You will be able to contact your tutor through the online campus.

Receiving access to your course
Within a few hours – usually within an hour – you will receive an email from the Course Administrator containing your login details for the online campus.

If for any reason you are not totally satisfied with our service, please e-mail lyndahazelwood@intesoltesoltraining.com. We will reply to your e-mail as soon as possible and keep you informed throughout the process.

Applicable Law
Any agreements entered into with INTESOL WORLDWIDE LTD based in the UK are to be governed by and construed in accordance with English law. The courts of England are to have exclusive jurisdiction to settle any dispute.

Job Guidance Assistance
I understand that “The Company” is not a placement agency, but does offer job guidance assistance to successful graduates. “The Company” will provide me with advice and direction, direct me to appropriate contact persons or organisations, and/or whenever possible schedule interviews on my behalf. I agree to present myself in a professional manner according to the culture and academic standards of teachers in the local environment to prospective employers.

I certify that when I make payments to “The Company” for any services or offerings I am doing so using my own personal funds. If I am using the funds of a third party, I hereby state that I have been given the authority to act on behalf of third party to request authorisation of such transaction. Additionally, I understand that I am responsible for all damages, bank fees, credit card fees, or penalties that may be associated with the unauthorised use, transfer, or disclosure of credit or bank account information (e.g. charges associated with frozen funds, disputes, reversals, refunds, legal fees, court fees, or any applicable penalties).

Application and Applicant Background Information
I agree that I have not knowingly misrepresented myself to “The Company” or its authorised representatives in any way. I also agree that I have disclosed the true disposition of any past, pending, or potential future criminal status. Additionally, I acknowledge that the application essays and skill-based questions are my own true, authentic, and original works. I understand that submitting falsified or plagiarised works to “The Company” and its representatives may be grounds for immediate withdrawal of acceptance offer, ineligibility for any future course, or dismissal from a current course in which I am enrolled without refund. Additionally, I understand that I must be 18 years of age by the time I actually commence my course study.

Information, Electronic Correspondence, and Brochure
I understand that the information contained in all electronic correspondence, including “The Company” website, and in printed material is believed to be accurate. However, I understand that it may be subject to errors, changes, omissions, availability of courses, or withdrawal of special offers without notice. It is the responsibility of the applicant to contact an official representative of “The Company” for periodic updates as terms of this course offering are subject to change without notice. Additionally, I understand that it is my sole responsibility or responsibility of my authorised representative to check for all continuous email correspondence from “The Company”. All official correspondence shall be conducted via email unless the applicant otherwise indicates on the application or in written form that this is not a suitable mode of communication. Should my email address or pertinent contact information change, I shall notify “The Company” within a reasonable amount of time.

Governing Law and Jurisdiction
These Terms and Conditions shall be construed in accordance with and governed by the laws of the United Kingdom. Any action, claim or proceeding seeking to enforce any provision of, or based on or arising out of, these Terms and Conditions may be brought against any of the parties in the courts of the appropriate country. By execution and delivery of these Terms and Conditions, I hereby irrevocably accept, generally and unconditionally, the exclusive jurisdiction of the aforesaid courts and waive any objection to venue laid therein. Process in any action or proceeding referred to in the preceding two sentences may be served on me anywhere in the world.


UKRLP (UK Register of Learning Providers). Number 10012948

INTESOL Worldwide is registered under the UKRLP (UK Register of Learning Providers).
Registration on the UKRLP means that we have been verified against a recognised legal source.